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Nurse On Call

Reliable health information any time day or night

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Nurse On Call

Sometimes health problems can happen at the most inconvenient times – after work, late at night or on the weekend. Twenty-four hours a day, seven days a week, BCBSAZ-enrolled employees can speak with experienced, registered nurses in English or Spanish by phone or online to access health information.

When members call, experienced registered nurses can:

  • Identify and evaluate symptoms
  • Provide information for an informed decision
  • Recommend next steps

Ask a Nurse

Curious about a health issue? Try the Ask a Nurse online feature and get answers to your health questions. Register for BlueNet to access Nurse On Call online To speak with a nurse 24/7, call 1-866-4BCBSAZ (1-866-422-2729)

About Alere

Blue Cross Blue Shield is contracted with Alere, an independent health management company, to provide BCBSAZ-enrolled employees access to registered nurses and health information any time day or night.

Interactive Health Tools

Make informed decisions with innovative and interactive online health tools. Check symptoms, understand terms, learn about side effects and more.

Online Tools

  • Ask a Nurse
  • Up-to-date Health News
  • Online Health Videos
  • Searchable Healthwise Database
  • Interactive Health Guides
  • Symptom Guide
  • Common Conditions Guide